When fring and iCall announced recently that they were introducing iPhone 3G VoIP calling apps, it seemed a turning point for mobile VoIP. The apps, which recent changes in the Apple SDK made possible, made it clear that there's no turning back: VoIP...
Read more »
Archive for February, 2010
Why 3G VoIP Is No Big Deal – For Now
The Transformation of Genesys
Last week one of the thought leaders in the contact center solution space, Genesys, held their eighth annual industry analyst meeting*. I take my title on transformation from two themes of the conference, one organizational and one portfolio-based.
Read more »
Moves and Changes: A Minor Detail
MACs stand to be a lesson to potentially improve the old ways of getting things done and closing doors to prevent what falls through the cracks. While in Huntsville last year meeting again with ADTRAN for the event, Chris Thompson, Senior Product Manager and Samir Kakkar, IPT Product Manager of ADTRAN both affirmed what...
Read more »