The big story today at VoiceCon was Siemens Enterprise Communications Best of VoiceCon Award for OpenScape UC Server 2010. An important aspect of the product, and one that I'm sure helped convince the judges of the product's merit, is OpenScape Fusion. Similar in some ways to Avaya's Agile Communications Environment (ACE), OpenScape Fusion offers...
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What if you could have a single application that communicated with your customers not just through voice but also through SMS, IM/chat and even Twitter?
That's exactly what we announced at Voxeo today with our new Tropo.com release. Tropo is our "cl...
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In his introduction to the first set of VoiceCon keynotes Fred Knight pointed out that however useful online collaboration software and video conferencing might be, theres really nothing like god ol' fashioned face-to-face meetings. Microsoft brought the message home--to me at least--later in the day when introducing a few industry analysts to some...
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Gurdeep Singh Pall will be talking publicly for the first time about Wave 14, the next release of OCS. Interestingly, Gurdeep's lead-in video cites, among other things, the filing late last year in which AT&T asked the FCC to retire the PSTN.
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I'm really beginning to wonder just what it takes to receive a patent that keeps it unique. Just last week Vonage received a patent for virtual phone numbers. Now today 8x8, a company which has a very rich patent portfolio has received one too for what is "Virtual Telephone Extension Patent by U.S. Patent...
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