Voice 3.0

Andy Abramson gets the hat tip for coining “Voice 3.0″ (if someone else said it first I’m all ears) at a time when commodity voice as a web service is rapidly gaining critical mass.  Voice 3.0 deals with voice as one component of communications applications built by third party developers.  Voice is becoming more open, accessible, and affordable.

Voice is becoming increasingly disruptive as it becomes a commodity, enabling use cases that were not affordable and cutting many players out of the value chain. The need to interact with carriers is diminished as companies with specific value propositions step in to solve business problems.

UPDATE: Found an earlier reference to “Voice 3.0″ from December 2008 by Kelly M. Teal, who wrote an article “Many Telcos Approaching Web 2.0, Voice 3.0 with Caution” for xchange Magazine