Telecom can thank the cloud for many things these days, not the least of which is the slew of seasoned, yet first-time-telecom entrepreneurs it has brought our way. With barriers to entry falling, fresh talent has arrived, and with it new ways to approach old problems.
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Author Archive
Twilio Brings the iPhone Model to Phone Systems: Can VARs Get in on It?
All Hail the Mobile PBX
For as intuitive as the term "Mobile PBX" is, few companies have chosen to make it front and center in their marketing efforts. Sure, to hang with the cool kids these days we use terms like unified or cloud communications, but PBX still says phone system to most (even if they can't tell you...
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Webex on the Radio? Calling All (Very) Late Adopters.
I've been using Webex-like products since late 2001 and can't think of once when I used web conferencing to purposely replace travel, or even a local commute. Not consciously at least. For me, Web conferencing has always offered an efficient way to distant-present something while retaining some control of the visual plane of the...
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Contact Center Conundrum Spells Opportunity.
Let's start today by thanking the contact center for all the food it puts on the table. Outside of the millions of agents it provides employment for, it has long fed the coffers of various telecom mainstays.
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Caller ID: Creating More Opportunity Than Meets the Eye?
What do Ringio, SATMAP and RingRevenue all have in common? Yes, each is innovating in telecom. All are focused on applications and services designed to help customers market better and sell more.
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